Social media is about relationships. And relationships are about getting to know people. So Social Media is a great tool to get to know your customers. The Beatles have some great songs and one I recall is “Got to get you into my life”. This is exactly the name of this game: you want to get your fans into your life and to get you into theirs.
Getting to know your customers is a great experience. If you are big enough, you might not know everybody. Still you can always look for ways to make it happen. Go to venues where they go, try to keep your messages personal enough. It will make a big difference for you if you create some kind of virtual relationship with everyone.
Today we are sharing an infographic from makeuseof. These 6 companies depicted on this graphic are doing a great. And it’s not by chance…they actually know their customers, they understand what they want and they deliver. Focus your efforts in knowing your customers, the rest will come.
Here’s a link to a great video and another to the chart. Enjoy!
From → Social